I reached out to Anycubic when my hotend went bad and leaked all over. They gave me some advice on what to do, but after that they stepped up and replaced the part at no charge. I do appreciate the communication back and forth and definitely understand the time difference, so I was flexible and patient as we communicated. I am very happy I chose Anycubic for my 3d needs! AND, I REALLY appreciated the understandable communication!
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