My Ace Pro failed within 8 months, the technical servie itself is quite eager to help however, under German consumer law, I am entitled to a professional repair or replacement. However, Anycubic refuses to fulfill their legal obligations. Even though their own website claims they respect local consumer laws, but in practice, they ignore them.They are trying to force me to perform technical repairs myself by only sending replacement parts, shifting the risk of further damage onto me. If you expect professional warranty service instead of being forced to act as an unpaid technician for their defective products, stay away.
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