I ordered a Kobra 3 V2 Combo directly from the official website of Anycubic, expecting a professional and reliable service from the manufacturer itself.The promised delivery date was February 5. More than 25 days have now passed, and the product has still not been delivered.Even more concerning:No proper response to multiple emailsCustomer service unavailable during working hoursCancellation request submitted but not processedThere has been no transparency, no accountability, and no proper customer support.As a result, I have initiated a chargeback procedure through my bank.Buyers should be aware that even ordering from the official website does not guarantee timely delivery or responsive customer service. Please consider this risk carefully before purchasing.
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