I had a Kobra printer on the early bird scheme and had made a couple of payments.Unfortunately I've been out of work for a time and buying another printer was not the best idea. Contacted Anycubic and requested they cancel the order and refund monies paid.Process could not have been easier. A few hours after opening a ticket I received an email asking if I was certain and was given a couple of offers in the hope I would change my mind. Once I'd replied saying now was not the time, financially, for me to be buying anything the process moved ahead quickly; very quickly.It took less than 48 from me making the request to cancel to PayPal placing the money back in my bank account.That is fantastic service.
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