Each time I've had a question or needed help solving a problem, the staff at Anycubic are quick to respond and help me find a solution. This time, my 'Discharge Port Baffle' which is the metal blade inside the poop bin, went missing and I've been unsuccessful trying to find it. They were quick to arrange to send me a new one which is now on the way to my house. I couldn't be happier. You wouldn't think one little piece could cause so much havoc, but it really is that important.
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