It's already taking them more than 5 months to solve the problem that I have with the DLC code that came with Elden Ring Nightreign. And every time I ask them what progress they are making, I always get the same answer "we are looking into the mattter".... So not happy with their reply's and that it takes them 5 months+ for a problem that shouldn't take this long.
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Bandai Namco Entertainment, Inc. is a Japanese multinational video game developer and publisher, headquartered in Minato-ku, Tokyo.