I played an entire hour for a quest but the quest stayed at 0, I reported a bug and the devs said that there is no bug. I didn't receive any compensation for the lost of time. Avoid their games, it's not worth the price except if you have a lot of time to loose for nothing
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Bandai Namco Entertainment, Inc. is a Japanese multinational video game developer and publisher, headquartered in Minato-ku, Tokyo.