I called at 11:00am on 1/14 to confirm my unit was unlocked. The manager confirmed I had access, looked up account. I paid and showed up to see a red lock on my door.I drove 8 hours out of state to deal with this and discussed the move out method with the manager for that day, 1/14. He also asked me when I joined to give him a 5 star review “so he can get a raise” - I very seriously do not think James deserves it. On a separate day I showed up and the facility was reading 93 degrees. I paid for climate control so not to ruin my work supplies and this manager, James, didn’t care when I called. He clearly left out information that would have made this more smoothly, and by failing to communicate the terms and holding my property hostage, I will be as loud about this experience as to warn others not to get their things held hostage by a poorly run company.
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Store Space understands there are many circumstances that call for renting a storage unit. We also appreciate that what you are storing is meaningful, for sentimental or financial reasons. That’s why we operate our company with the mission statement “Storage That Cares.” We care for your personal belongings as if they were our own, and are committed to provide you with the best storage care experience possible.
We offer a wide variety of storage solutions at Store Space; our properties have the latest state-of-the-art features, amenities and security systems expected at a modern self-storage facility. Our storage options include indoor storage, drive-up storage, climate controlled storage and vehicle storage (auto and RV). At Store Space you’ll find the type of storage you need, at a price you can afford.
We provide a wide variety of storage unit sizes to cater to everyone’s unique storage needs. Our diverse lineup ensures the perfect size storage for you – you can rent a storage unit as small as a walk-in closet or as large as a three-car garage! We can help you with just a little extra space for seasonal items, or a space large enough for a three-bedroom house; you’ll find the perfect size storage unit at your local Store Space self-storage facility.See more
