I moved my things into storage space in albany ga on June 26 paid my prorated Rate and then had company attempt to charge my card for double the amount of rent two weeks later I after trying to see anyone ever at the storage location unsuccessfully and after attempting to contact corporate office in Florida for literally two days and getting message saying high call volume and saying they would call back when the call back came it put me back in loop telling me high volume and giving me call back option again which I did literally for two days finally I called the sales line and got someone of course immediately and finally got transferred to actual person who initially told Me that I had not let them know I moved out which I hadn't they had the wrong unit number and representative said all corrected signed up for automatic payment and thought all was well then I get notice I owe 2 months which I hadn't even been customer that amount of time so spent yet another day trying to get thru to someone and once again only after getting transferred from agent on sales line did I reach someone and they looked said they fixed the mistake again and confirmed auto bill pay and that I should only pay for one month they apologized profusely and now on the 7th thinking bill was automatically paid as was signed up to do I just received that I have a lien against my things for non payment for over 30 days this is beyond ridiculous so I guess tomorrow I have to start the herculean process of attempting to contact their office to once again have their mistake repaired and I'm sure that it will be but I'm also sure that this will be ongoing problem the agents are nice and say they straightened out the problem but I have zero confidence that this is actually the case and thankfully I have documented this at every turn so my things had better not be in any way affected by the sloppy at best system of record keeping I can not after this many incredulous billing issues recommend this company to anyone unless you have time to constantly be on hold over and over to get to person who thus far may tell you all is well and when seemingly not the case if you do decide to use this company constantly stay on top of their fraudulent billing
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Store Space understands there are many circumstances that call for renting a storage unit. We also appreciate that what you are storing is meaningful, for sentimental or financial reasons. That’s why we operate our company with the mission statement “Storage That Cares.” We care for your personal belongings as if they were our own, and are committed to provide you with the best storage care experience possible.
We offer a wide variety of storage solutions at Store Space; our properties have the latest state-of-the-art features, amenities and security systems expected at a modern self-storage facility. Our storage options include indoor storage, drive-up storage, climate controlled storage and vehicle storage (auto and RV). At Store Space you’ll find the type of storage you need, at a price you can afford.
We provide a wide variety of storage unit sizes to cater to everyone’s unique storage needs. Our diverse lineup ensures the perfect size storage for you – you can rent a storage unit as small as a walk-in closet or as large as a three-car garage! We can help you with just a little extra space for seasonal items, or a space large enough for a three-bedroom house; you’ll find the perfect size storage unit at your local Store Space self-storage facility.See more
