Awful customer service & products. I purchased a jumper in-store in Dublin, washed it correctly on a wool wash as per the instructions and it shrunk. When contacting customer service, they refused to help as we brought it 'in store'. We simply can't fly back to Dublin to change the top, we are aware we can't get a refund but we had proof of purchase and all we wanted was another jumper.Really really unhelpful customer service, will not buy from them again.
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