I wish I could rate 0 stars. The tracking link wasn't working when I ordered the item and I didn't receive a response from them despite informing them several times. It was only later that I realised I was emailing the wrong email address - there was no email reply saying 'do not respond to this email' or anything. Eventually I found the right email address, had to email them twice before receiving a response. Only for them to tell me the item had already been delivered 2 weeks ago. It never arrived, so they said they would initiate a refund, which was good. But then I couldn't find the refund in my account for weeks and was emailing them to chase up with no response. Eventually I received it, but never got a response from them.
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