All the terrible reviews are true and I wish I read them before I ordered from this website. It's been 2 weeks since I placed my order and the order hasn't shipped! I received an email a few days after I placed my order saying they are busier than usual and that my order will be shipped as soon as possible. I waited and waited and started contacting customer service a few days ago. Their customer service is HORRIBLE. It is impossible to get a hold of them. I get one response out of every 5 emails I send them. And all their responses are NOT HELPING AT ALL. Even though I already gave them my order #, they kept saying they cannot find my order in the system. HOW ABSOLUTELY RIDICULOUS!!!!! They are just outright liars. I don't believe for a second that the order just completely disappeared in their system even though I received the order confirmation from them and another follow-up email about the delay in shipping. And other reviewers mentioned this happened to them also so I guess this is just the standard lie that their customer service tell the customers. On top of all this, they are treating me like I am a scammer and kept asking me for proof of purchase, screen shots of my order. SERIOUSLY??? NEVER ORDER FROM THIS WEBSITE.
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