I bought two dresses online in June. They didnt work so I returned them both on the same day, in separate packages. I received a refund for one of the dresses fairly quickly. I then received confirmation of the 2nd return two weeks later with a refund notice of €76. In fact €7 was returned. They are insistent the full amount was refunded. I have even sent them a copy of my bank statement to show the actual amount refunded. They've now gone silent!Not at all impressed.
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