Disgraceful service went to take back my coat back and they refused to accept any online returns even though the website clearly states I can return to store.Customer service is no better says its too late to return my item even though dispatch note and website says there are extended returns (Christimas period) I have until 31/01 so they do not follow their own policies. After complaining said I can try posting. I love the items they sell but the customer service is appalling.
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