I waited over a week for my order, only to be shocked when my dress arrived inside out—a clear red flag. Upon closer inspection, I discovered it was completely covered in makeup stains. For a £97 dress, this level of service is unacceptable. It's obvious the dress was a return that hadn’t been properly inspected before being sent out again. I expected much better from a brand that markets itself as premium and charges a premium price. Unfortunately, this experience has left me doubting whether I'll ever order from & Other Stories again.
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