Placed two orders on 30 June - website states delivery within 3-5 days - one delivery was received within the time frame but no trace of the second and it has been two weeks - I had to return a couple of items and I fear the refund may take a very long time and/or hassle ... I like the clothes but the service is not reliable enough as there is no way of knowing when the parcel will appear either via tracking or through customer service
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