Amazing customer service in Manchester on multiple occasions. Lost my receipt on a sale item and they very kindly gave me store credit. Very reasonable and excellent customer service. Counter staff have always been really helpful with looking in their store for sizes even when it says out of stock on their system - something I didn't request but they did anyway. Have ordered online twice and returns to the store process super quick. Like all fast fashion, quality is hit and miss. Stick to their natural fabrics like wool and linen. Sometimes their stitching is a little messy but that’s to be expected at the price point. They also do really good sales so wait to buy pieces you like unless they look like they’re selling out quickly.
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