If I could give 0 stars I would. I returned an item in perfect condition as it was too large. Never received my refund so contacted Paypal and provided them with the tracking number and confirmation e-mail from & Other Stories that they had received the item back and had processed it. Still no refund and now Paypal have closed the claim in favour of the Seller. I have lost £127.50!!! Unbelievable. Avoid this Company like the plague. I have used PayPal for numerous years. Never had any problems with them on the very few occasions I had a claim but since they have changed their terms and conditions they have changed also. Won’t be using PayPal now either after over twenty years of using this method of payment as a safeguard. I am speechless. Take my advice please and avoid, avoid, avoid & Other Stories!!!
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