Two orders paid for items constantly available on the OS website. Money kept for weeks, no contact, no explanation, and eventually orders cancelled with the explanation that items are NOT available in their warehouse - however miraculously still available for orders on the OS website. Good idea for money collection, no? Customer service repeats slogans about how much they care and wish you a lovely day! I lost 80 euro on money refunds due to the differences on rate exchange. The solution they offered: order again. Unbelievable fraud! AVOID!
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