I purchased an item online that was on sale. I did get a notification in my cart that the item was considered final sale because it was on sale. However, I purchased the winter 2025/26 wool pea coat in size small given the item description as "regular fit". When I received the coat and tried it on, I found that the item was actually really really oversized, so MUCH to big for me. I did contact the company and spoke with a customer service rep, asking for an exchange for a smaller size due to their false advertising of."regular fit". Company would not exchange the item even though it's their false advertisement that led me to order the wrong size for myself. I was offered a 10% discount code instead and it was suggested that I gift or donate the coat that I paid $179 for.
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