AVOID! Website states shipping is 3-5 working days via Royal Mail. This is a lie! Emailed 2 days after ordering, as I didn’t receive any communication, no reply, emailed again 2 days later to be told and I quote ‘ stove glass cut to size id 5 to 7 working days you should have received an email the glass will be with you next week’ it was like a 15 year old had wrote it! no apologies for the delay or lack of communication! Oh and this would be via evri not Royal Mail. Emailed again today to cancel the order as it was clear I wasn’t going to be receiving it anytime soon, to be told there was a delay due to ‘seasonal rush’ if your unable to fulfil the order in the given time the courteous thing to do is send out an email and update the website. Do not recommend one bit, if I could give one star I would!
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