DO NOT USE THIS COMPANY. THEY ARE USELESS. IF I COULD LEAVE NO STARS I WOULD.Ordered 10th March, email confirming shipment 11th March. No goods received despite phone calls and emails. Phone calls unanswered, message box full!!!Commenced chargeback and received refund from bank 29th March. Items then delivered 1st April although Hermes site still shows "item expected". Understandably bank has now debited the refund. Clearly my experience is similar to countless others, indeed many remain out of pocket. I stress again, DO NOT EVEN CONSIDER USING, THEY ARE AN ABSOLUTE SHAMBLES.
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