Ordered glass on 14th March, and received a confirmation invoice, stating that delivery would be 3-4 working days. Allowing for pandemic delays, I waited for 6 days, and still no glass. Hermes tracking said they were awaiting it from supplier. Tried phoning and emailing SG-D several times but phones not answered, and emails not replied to. I then sought recompense from my credit card company, and this came through a few days ago. I had emailed SG-D to cancel my order, but no acknowledgement received. Lo and behold, the glass turned up today but having bought the glass elsewhere, I rejected the delivery and asked for it to be returned to sender. Absolutely apalling service and no communication whatsoever.
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