Ordered a replacement stove glass from Stoveglass-Direct as their stated delivery time was 3 days. However a couple of weeks later had not received the glass, despite numerous emails and tried calling them. Phone went to answer phone, but I could not leave a message as the message box had exceed its limit. (Which is rather telling.) Sent two emails cancelling the order and requesting refund & ordered the glass from Amazon - which arrived in 3 days. Still have not received the refund or heard back, but they have now sent the cancelled glass. Now requested a return but don't expect they will reply. Have passed the issue onto my bank as fraud.Stoveglass-Direct are hopeless
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