stoveglass-direct.co.uk

1.5
1.5 Based on 201 reviews

...

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BH86
Paid £49 for 2 pieces of stove glass

Paid £49 for 2 pieces of stove glass. After nearly 2 weeks without any feedback I contacted Richard Musgrove who apologised and promised to dispatch asap. Received notification from Evri (aka Hermes, so not a good sign). Then Evri said that they were returning a parcel to sender, no calling card or info to prove they actually tried to deliver or what the parcel actually was. Contacted stoveglass-direct but absolutely nothing in response. Not sure which is worse, Evri or stoveglass-direct, but while Evri are incompetent, stoveglass-direct is clearly corrupt and once they have your money you can whistle. It amounts to theft really. Will try chargeback scheme now then Trading Standards. Bottom line is to pay a bit more and avoid scummy businesses.

1
Date of experience: Jun 08, 2022

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