Ordered on the 11th December, processed confirm on the 13th December. Phoned repeatedly no answer, emailed no reply. Getting to the point of asking bank to retract payment now. I don't mind a delay with covid but ignoring left messages and emails left me with little confidence with this company.Update the glass arrived today via Hermes so not contacted trading standards. However they are letting themselves down with no customer service at all. Shame as the product is good. Unfortunately cannot rely on this company to order again
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