Order placed, payment made, E-mail received to confirm, then 'My Hermes' E-mailed me to say that they had not received the item for carriage and delivery to me. All my telephone calls elicited only "His mailbox is full" and my E-mails received no response. Finally, I rang my Bank and they, with the aid of the company's Bank, managed to get my order delivered to me. A little note of apology from the vendor? Of course not! What a shambles. No more custom from me...
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