I'm afraid all the bad reviews are quite correct. This is a very dodgy company. There was never an answer to my emails and the phone messaging wasn't taking any more messages because it was full. They did finally respond via PayPal when I raised the alarm. I hear the costs incurred if PayPal has to step in is quite considerable to the errant seller. They sent a useless tracking no. with no reference to the courier, which they never clarified. Again through PayPal I commented about this and I told them that I would be escalating my claim with Paypal by a certain day and that was the day the glass finally arrived. It was amazing it arrived in one piece with no damage as the packaging was wholly inadequate. Bravo to the couriers, Arran Deliveries. I will never do business with this company again and highly recommend that you look elsewhere for your stove needs.
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