The absolute worst experience with a bag company I have ever had. Distasteful customer service. I would never order from Stow again.After paying in full in April, I did not receive my bag on May 15 as promised. End of June comes around and still no bag, no indication from the company on when it is coming. When I inquired Stow couldn’t provide a timeline, so I cancelled the order. In July they still send the bag—then asked me to return it sending a very inconvenient DHL shipping label. I request a UPS label and because I didn’t ship the bag within two days, they schedule a pickup without confirming with me. I wasn’t in town. Completely disorganized, self serving company that I would not recommend to anyone.
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Welcome to the world of STOW. Luxury leather bags and accessories, Handcrafted in Spain. Making Beautiful Better. We believe in Timeless style, with a Sustainable Future.
