To be very honest, I get 10 to 20 calls a day from company's like this. When I got the call the first time is was a different agent Amorri was his name and he caught my attention!! He was just a cool mellow positive guy, he didn't come across brash as 98% of the people whom call do.I sent back the asked for paperwork and called back the next business day , Well it was,his day off and when you are anticipating it just drops you when you find out your point of contact is not on the scene :(Steps in The awesome ,the super Susan Joel!!! Thank you Susan. Ok so Susan knew my file and was just cool as they come, she was so easy to work with and as we all know these loans are a little stressful!! but Susan Joel seemed to make it charming and more importantly !!!! HUMAN she made my anxiety about finances dimenish she, understood and related to my need and my concerns were hers. "Great job Sue"Susan Joel can teach all of us COMPASSION, UNDERSTANDING, and RESPECT!!! Thank you Straight Line for Putting her in the position to help others along they're road, having her on any team with her way of conducting herself will lead herself,the company and the client to successThank You Hasan Armour
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