Bought a Stressless recliner from Paul Schatz for $2991, waited 3 months for it to arrive and it's HARD AS A BOARD and my butt goes numb after sitting in it for any length of time. The arch support is NOT enough either. Complete waist of way too much money!Paul Schatz return is 45% = $1310.18 RESTOCKING FEE.Paul Schatz's excuse for their PREDITORY return policy is because they're "a high end furniture store". Being a high end furniture store doesn't give you right to rip people off with a ridiculous restocking fee! How is this legal?!They claim it cost a lot of money to clean a chair.... I've had my chairs professionally cleaned a few times and it was less than $100; it doesn't cost over $1300 to clean a chair!!
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