stressless.com

1.6
1.6 Based on 45 reviews

...

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Elijah F.
Don’t ever buy this product

Don’t ever buy this product! We bought a Stressless chair and sofa that was delivered in May, 2023. After a year, I noticed the leather on the arms on the chair and the center cushion on the couch were peeling. I contacted the company after 15 months and they said I had to go thru my local stressless dealer for a leather evaluation. The dealer evaluated the leather and agreed that there was a defect. They submitted their evaluation to Stressless headquarters. Contrary to their local leather expert that they have on staff, Stressless responded by saying it must be a lotion or sunscreen issue causing the problem (not true) and the one year warranty has expired. $6,000 down the drain. I’ve owned leather couches for 50 years and have never seen anything like this.

1
Date of experience: Jan 14, 2025

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