Reno Electric: After about 15 mths, both screws holding the footrest snapped off completely.We lodged a ticket. When the technician arrived he didn't have detailed understanding of the chair and hadn't read any of the notes on the ticket. It took 2 visits to get it fix it.3 months later - its broken again - same problem, same technician. only one bolt had broken but he broke the 2nd. So my chair is broken, 4 weeks before parts come and still no guarantee that we can get a skilled person to problem.
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