Well it appears I’m not the only one who is disappointed in Stressless. from other reviewsWe bought their “Mary” couch, at a cost of £4400 in sale.After approx 2weeks started to feel discomfort in lower back/bottom, so called Stressless who sent out “assessor” he tells us actually nothing wrong with couch but agreed filling was quite “thin” and frame is plywood. On asking what can be done, he said, he’d forward his findings and customer feedback ( I was visually distressed ) and hopefully Stressless would either “refill” with thicker padding or may change to 2 chairs.Oh no they aren’t, not interested, not their problem is their attitude
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