I placed an order on the 28th of October. I’ve sent numerous emails and was ignored. Finally got through to someone who said you don’t have a order with us. Back and forth for a while and he found my order and said it will be sent in the Monday 48 Royal Mail. Received nothing at all. Finally received a email from Royal Mail to say they have a parcel me, which is a week later than what I was told. I received parcel today in time for Christmas, but waited almost two months. Customer service is absolutely horrendous!
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