I placed an order on 4/17 for one t-shirt. I ordered another t-shirt from a different company on the same day. I received 2 separate packages on 4/28. I assumed they were each of the shirts I ordered because they were in separate packages. When I opened both packages, they were the same shirt, but from the other company I ordered from. I never received the shirt I ordered from Strike Anywhere. I guess that both companies use the same processing center or warehouse? There was clearly an error packaging both of my orders because they were sent in separate packages with different tracking numbers. I reached out to Strike Anywhere via email on 4/28 to let them know. I followed up again 4/29, 5/1, 5/7 with no response.On or around 5/1 I put a comment under one of their posts on Instagram about this issue. They sent me a DM and asked to be contacted privately about it. I explained everything to them in DM and they said they would work on this for me. They sent me another message on 5/3 asking for my order number. I replied quickly with the information they requested.They have not responded to my DM's following up about it. This isn't a difficult mystery to solve and should take all of 5 mins to resolve. They are dragging their feet and I don't have any answers.I want my shirt or I want my money back, it's that simple. This review is just the begining if I don't hear back from them soon.
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