If I could give 0 stars, I would. Please, students, avoid this company.Move in, property was filthy & mouldy & the gas & electricity meters were connected to a property over 3 times the size of ours which took us months to sort out ourselves.Damp issues were supposed to be fixed before move in…still waiting for some remedial work re damp & it’s 16 months since we first spoke to them about it. Student Cribs asked us to put the heating on & they'd pay the spike in gas, we did this for 5 months before they reneged this offer (before paying us) & reduced it to 50% of the spike. For context, while the (2 bedroom) flat was empty over Christmas, the bill was £198 for gas alone & they are now only offering half of this.The concrete floor in 1 bedroom developed a hole which was fixed but has now returned even worse.We’ve had loads of appliance breakdowns, Wi-Fi issues, no water or heating on multiple occasions due to rats eating the pipes & boiler breakdowns in the middle of winter, with no urgency for a permanent fix (we had to get environmental health involved before they checked, found & repaired the water leak) & were left 9 weeks without a dishwasher due to rats eating through the pipe work. We still haven’t received the heaters we were promised (in front of environmental health) 6 weeks ago.We’ve had rat infestations due to structural issues & they have refused to pay for the damage to our property despite being given the requested photos & itemised list & maintenance helping to dispose of the damage.Similar issue re water leaks through the ceiling & damage to our property.They don’t deal with anti social behaviour so the upstairs flat are allowed to party multiple times a week until 6:30am meaning we are exhausted for uni.They also aren’t interested in the weed being smoked upstairs that stinks our flat out.The communal lighting is attached to our consumer unit so we are paying for the shared electricity for our flat & another & they are in no rush to fix this.Finally, they don’t understand the needs of disabled tenants & feel it is acceptable for wheelchair access to be blocked by parked cars meaning we can’t always get out of the door tp get to uni classes (or sometimes am stuck, unable to return home) let alone be stuck inside if there were a fire!They will talk the talk & offer solutions but rarely follow through on them.AVOID AT ALL COST.
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Student Cribs are the leading provider of second and third year university accommodation in the UK.
Student Cribs offer exceptional student accommodation in the best locations in 23 British cities.
We offer stylish and contemporary properties with the most modern facilities. With Student Cribs you enjoy a better standard of living, whilst also experiencing the peace of mind that you are living somewhere secure.See more
