Absolute low quality of service - mess on the bus, non-functioning coffee machine (which they keep promising, by the way), no headphones, not every bus is in good condition, and finally the worst - unprofessional and even boorish level of driver's behaviour. They are arrogant, unpleasant and boorish in many cases. And god forbid that you might fall on the steep stairs... the driver quickly turns around and disappears without trying to help or apologize. Forget about solving any problem with the customer service line, they are NOT interested. They always turn it against you. JJ, Mr. Chief's talk of great travel and all for the clients is just chatter into the ether! Oh yeah, unfortunately they are the only companies - Student and Flix - you can't choose from either because the staff is a tragedy.
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STUDENT AGENCY - společnost poskytující služby v oboru dopravy a cestovního ruchu: letenky, autobusy, vlaky, zájezdy, jazykové a pracovní pobyty.
