I booked a car in Rome and paid Student Agency for it. The reservation was in my name, but the driver was my husband. After arriving to Rome by plane the rental company refused to rent us the car. Unfortunately, SA didn´t informed me that the reservation document must be issued in the name of the driver. After a phone call to SA we were recommended to make a new contract and cancel the old one. Later SA didn´t return us the money for the original reservation, they said the money was used for renting the new car. But we paid the rental company for that so we paied for the car rental twice!
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STUDENT AGENCY - společnost poskytující služby v oboru dopravy a cestovního ruchu: letenky, autobusy, vlaky, zájezdy, jazykové a pracovní pobyty.
