I accidentally bought their “free trial” just to try only to realise that it wasn’t actually a free trial and i must i’ve missed the part about it being paid, so i was charged 5.99 USD (10.94 NZD). I contacted their customer service about the accident and they replied sounding really nice and said they would give me a refund. I thanked them and waited a few days for my refund, then i sent another email since i still hadn’t received it and they said they’d forward my request so i get it faster. Then i waited more and emailed them a couple more times on later days, and they just stopped replying to me and i still don’t have my refund.
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