Studywatercolor.com is an incredibly fishy website. I purchased their 100+ watercolor techniques book from their website as part of a "summer sale" with 1 hour and 27 minutes left in which the sale was supposed to be available. At the moment of purchase, before I clicked the "check out" button, the total of my purchase was stated as $0. However, upon clicking checkout another summation notice told me that I had been in fact been charged $11 as a digital processing fee. Nowhere at any point during this checkout process was I informed of such a fee. Later, upon scanning the website, on a different page it claims that there is a fee, but it does not list exactly how much it is. I did not download my product (I was sent an email with a download link), but instead filed a customer service request for a refund. I was repeatedly denied. Upon further inspection of the website, the countdown timer repeatedly reset back to 1hr :27 min left... even days afterward! It still says the sale is on today upon writing this review! 1 hr 27 min left!!!!I have looked repeatedly for other products on the website....I CAN FIND NO OTHER PRODUCTS AVAILABLE FOR PURCHASE!VERY FISHY!
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