DO NOT BUY FROM STYLEUP.COM!! I wish I had read reviews on here before purchasing a coat for my daughter!!First a coat arrived but was faulty with the loop for the belt buckle being broken, sent it back and they refunded me..I purchased another and the same thing happened so I emailed and they offered again to refund however at my expense to return the coat although it’s faulty!! So my daughter decided to just keep it as she loved it and will make do with the broken buckle.. within 2 weeks the other loop has come off and I have noticed all stitching on the detail of the coat unravelling which cannot be repaired! So I emailed again and this time they replied that as the coat was worn and no tags they cannot refund as they already offered this option..Well for one it was easier for them and is for me to keep the coat rather then returning and reordering again but they don’t appreciate this the fact we kept a faulty coat in the first place, however after a week of wearing it and the stitching co coming out and other buckle loop has come off so no way for the belt to stay on when not done up, it is within a couple of weeks of buying the coat yet they won’t help with refunding me, waste of £70 as the coat will not last. It’s a shame as they are beautiful but the quality is no good and after being happy with the customer service the first time round, and then after giving the company benefit of the doubt, I am now so disappointed my daughter has a faulty broken coat of no fault of ours.DO NOT BUY
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