Another bad review for a faulty product, this seems a common factor for this company. Brought my daughter a coat from here and in less than a month the belt buckle broke. Contacted customer service and was told they cannot send a replacement belt and quoted the returns policy by the unhelpful Caitlin, they are now ignoring my messages have told them I will be contacting Trading Standards and social media but still nothing, I wished I had checked the reviews on advance but my daughter said all her friends had the same coat. Avoid this company at all costs!
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