If I could, I would give zero stars. The customer support used to be helpful and informative. However, my recent experience has completely changed that. After using the service for 8 months, I discovered from their manuals that there is another version available, as the current templates have limited editing functions. I simply wanted to know if the paid version could add a sidebar to the shop page. Instead of a direct answer, the support staff sent me a link to the manual without addressing my question. They seemed eager to close the ticket quickly without any patience. They even suggested I open a new ticket for further questions. Seriously? One question per ticket, even if related? No wonder replies take over 2 days. Good product, but the customer support is lacking. Initially, I considered purchasing the new version if the current one didn't work. Now, I'm hesitant.
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover our WordPress Themes and Plugins. Created by StylemixThemes - Envato Power Elite Author. All Designed Items are Responsive and Updated Constantly.