Extemely bad business ethic. I placed an order on the 4th of March for express shipping. Fast forward a week and no delivery I contact the company who inform me that they were on holiday so the order had not been despatched yet. Cue a screenshot of some dodgy picture that they just drew up and attached to the email saying that this was explained on the website which is completely untrue. I know this because our business nature requires our computers continuously screen record everything that is done in our office and on reviewing the footage surprise surprise no mention of a holiday.Anyway they assured me that the order would now be sent and I had to press for the tracking information which showed Tracked 48. Now we have ordered from here before so know that the express shipping (which we selected) is always Tracked 24, however they are refusing to issue me a refund for the extra I paid. I would avoid like the plague as there are other companies out there selling the same products with better customer service
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Hello,
We are based in beautiful Pembrokeshire in West Wales.
The Company has been involved with sublimation printing and supply since 2004 , so we do have a fair bit of knowledge about the printing and process of personalising sublimation giftware - if we can help, just ask.
We are lucky enough to work with many artists and print companies supplying our range of printable blanks across the UK ONLY.
At present we don't really tackle sales outside of the UK market place
Sublimania are suppliers of blank MDF sublimation coasters , MDF sublimation keyrings, MDF sublimation placemats plus other gifts we think are handy to stock for personalisation
If you have any questions or need any help, just call us on 07958244393 or drop a line to sales@muglamania.com
We offer free delivery on all orders to mainland UK on sublimania.com.See more
