They are by far the worst/useless company I've ever had the displeasure of dealing with, I feel sorry for their employees. So I thought I smelled gas and I could not see the gauge needle, I called in, the customer service( if one can call what I received as customer service) " said he had a technician somewhere in PA it was going to take sometime, it was raining. so I told the person not to worry and not to send anyone. He reply that becausei "thought" i smelled gas, He had to send a technician. not once in the conversation (10+ minutes). He mentioned that if the tech. was not able to find a leak, they would charge me $100.00. Unfortunately for me no leaks. If the person I've spoken to that day had explained that to me I would have cancel the call and PROHIBIT them from coming into my property. I would have the tank and all removed from my property, if my daughter had not gifted it to me. So I'll fulfill my contract, use just enough to refill the minimum required. which according to the other "customer service" person I spoke with once I received this outrageous bill, that all I need is to purchase $25.00 for the season. It shall be done. I'm also posting in my social media, I'm going to make as much noise as I can. To everyone out there. "Want to be treated like 2nd class? do businesses with SUBURBAN PROPANE.
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