Curtis Lumber in Hoosick Falls NY had an issue with our propane main cylinder, where a leak was detected. This would have shut down our lumber yard, which is detrimental for a small business. We were lucky to have a Suburban Propane dealer nearby in Bennington VT. Shari Pembroke was able to dispatch a technician, Mark, who was Johnny-On-The-Spot! Within 15 minutes, he was in our yard addressing the problem and had us up and running in less than an hour. Mark isn't even from our designated delivery area, but Suburban realized the nature of the situation and delivered excellent service in a timely fashion to keep our business running with minimal interruption. Thanks to all who helped with this.
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