This is the absolute WORST company to go through for propane. My boyfriend and I, early 20s got a house together and we needed a service since we put a new gas line in. It was inspected by the town and was done professionally. We notified Suburban (this was who the previous people had) to tell them we needed the tanks moved and filled. We went back and forth for THREE months. We called, emailed, left numerous voice messages and when we got through, all they would tell us was that they had to “talk to their manager and they’d get back to us.” We we’re told this TWICE. After getting completely fed up not having heat or hot water with 0 answers from them, we changed providers to which we are SO happy with. They had everything set up in TWO days and they are were so responsive to us. They took away the suburban tanks and just a week later we have a “closing bill.” Huh, funny you can send us a bill but not respond to us when we need a service that would make you money. This place is absolute trash and I could give this negative stars if I could. Don’t waste your time. Thanks Suburban for making getting a first house getting set up even more difficult, I wouldn’t recommend your company to my worst enemy.
Claim your business profile now and gain access to all features and respond to customer reviews.
