I’m incredibly disappointed in this company. I received a Christmas cactus as a gift. While it arrived, full & seemingly pretty, almost all of the buds/blooms were detached, along with multiple branches from shipping. I reached out to customer service with photos & assistance was very inconsistent. Right away, I was told, they’d send a replacement but never received any sort of confirmation for a week+. So I reached out again & got some weird reasoning that their systems were down & would I like a gift card. I asked for a replacement plant & received a shipping confirmation soon after. The replacement Christmas cactus was TERRIBLE!!! It looked nothing like the photo on the site or like the first one I received. It was tiny with 5 “stubs” with no blooms & once again, branches had fallen off….I planted it, but I think it’s already dead. How incredibly disappointing. I wrote a review on their website & it’s now gone-shady. My dad gifted me a Christmas cactus a couple decades ago but upon moving out of the country had to leave it behind, so this gift was in memory of that….sadly, not a good memory now as I have two pathetic cactuses in poor shape.
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