I am writing this review out of sheer frustration and disappointment regarding my recent purchase from the brand called Sudathi. The purchase intent was influenced by an Instagram advertisement, and I subsequently placed the order via its official website/mobile app.Order Details:Order Number: 600000563729Order Date: 10 March 2025Delivery Date: 16 March 2025SKUs: 3953s501 & 3989s141Being someone who genuinely appreciates quality ethnic wear, I often purchase sarees for my wife and for other ladies in my family. The Instagram ad and the steep discount initially caught my attention and encouraged me to place this order.However, this purchase turned out to be an extremely disappointing experience. After just a single use, the fabric of the saree with SKU: 3953s501 deteriorated noticeably. This was not only unexpected but also unacceptable given the way the product was advertised.The second saree (SKU: 3989s141) was intended as a gift for my sister. Out of hesitation and embarrassment, I initially avoided asking her about it. However, she recently informed me that even her saree wore out after the first use, echoing the same quality issues I experienced.As you can imagine, this was not only frustrating but also embarrassing, especially considering it was a gift from me. It has made me wary of trusting purchases made through Instagram advertisements and attractive discount schemes, particularly from brands I am not familiar with.I am sharing this feedback not only as a dissatisfied customer but also in the hope that you will take this matter seriously and consider improving the quality assurance of your products. Customers rely on authenticity and trust when shopping online, and experiences like this significantly damage that trust, Which your brand already does to me and to my family.
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Sudathi is India's Leading Fashion Brand that offers the best quality products and outstanding service at the affordable price.
